ShopFrontPro is a monthly subscription service charged at $99 per month including GST.

No

No, we don't charge any transaction fees or take a percentage of your profits.

There are no hidden fees - all of our prices are listed publicly on this website.
If you are going to be accepting credit cards online, you will incur fees from your bank and payment gateway provider.

• We're specialists in eCommerce
• We have 10 years + experience building ecommerce solutions
• We offer everything under the one roof (software, hosting, design, security, support and marketing)
• We're based in Australia

What are the key benefits of ShopFrontPro over other shopping carts?
Most shopping carts are fine for the first 6-12 months, but struggle to 'scale' as your business grows.
ShopFrontPro is designed to grow with your business, so you can add more features & functionality as required.

The alternative, is running a basic online store and having to scrap it after 6-12 months (costly and time consuming).
ShopFrontPro is also one of the few shopping carts that is search engine friendly out of the box.

Yes.
ShopFrontPro is a hosted solution, which means you don't have to pay for additional web hosting with a 3rd party web host.

In simple terms, web hosting is the service that makes your website available to the world.

When you pay for web hosting, you're effectively renting a section of a server.
Think of the server as a filing cabinet, with your website occupying one of the folders within the cabinet.

The cost of web hosting largely depends on two factors; the disk space you take up on the server and the bandwidth you consume.

Bandwidth refers to the amount of data that is consumed by people accessing your website.

Unlike the vast majority of ecommerce web hosting providers, we give you unlimited disk space and bandwidth. In other words, the price remains the same whether you have 10 products or 10,000 products in your store.

This also means you never have to worry about how many visitors your site is getting... or getting a huge bandwidth bill.

We'll be sad to see you go. But if for whatever reason you decide to cancel your subscription, you'll be able to export all of your customer and product data out of the system as a Comma Separated Values (CSV)file.

ShopFrontPro allows you to set up unlimited products and categories.

With ShopFrontPro, your online store will be hosted on your own domain (e.g. www.yourdomainname.com.au).
This is a much better scenario than hosting your store on a subdomain (e.g. yourshop.someproviderdomain.com.au).

Yes, you can set up up to 100 email addresses that reside at your domain.

For example:
sales@yourdomain.com.au
bill@yourdomain.com.au

Yes - you can sell to anywhere in the world. Keep in mind your local laws regarding tax as this will effect your pricing.

Yes - ShopFrontPro has support for all currencies.

No.
ShopFrontPro is web-based software, so there's nothing to download.

Yes.
We provide an comprehensive Content Management System (CMS), which means you'll save money on costly web design and maintenance fees.

A Content Management System (CMS), is the 'backend' or 'admin' area of your web store.
It's the software that allows you to edit/update/maintain all of the content on your web store.
After signing up, you'll get a unique username and password which allows you to login the admin area of your web store.

ShopFrontPro allows you to set up your own products, however if you wish us to do it for you, you can purchase our store set up service.

As soon as an order is placed on your store, you'll be automatically notified of the sale by email and it will also show up in your administration area.

Yes.
We provide 4 forms of technical support, namely:

1. A comprehensive user guide;
2. Easy to follow 'how to' videos
3. Email based technical support
4. Phone based technical support

After signing up, you'll get access to your website within 48 hours (during normal working hours).
From here, your launch date comes down to how quickly you can set up your product data, internet merchant account, etc.

The majority of online stores can be up and running within 2-8 weeks of signing up.

You will need a Visa or MasterCard to pay for your monthly subscription.
Once a month, your credit card will automatically be charged.